06 · Orders
Shop orders Everything sold for one event.
In ERAOrders › Shop orders
Who uses itOrganizer · Track staff
This page puts together everything sold for one event: tyres and products reserved before the event, purchases at the track and photo packs. It is a page to read; the actions are on the pages of each kind.
What it is for
Use it to answer at once "who has paid what, and what has he collected?". It shows, for each purchase, who paid it, and the tyres already delivered to that same customer.
The rule is: who pays collects. When a team pays, the team is the customer: the purchase is collected by the team, with the team QR code, even if it is for one of its drivers. A driver collects only what he paid himself. The column Paid by shows the team name in bold, or "Driver".
Step by step
- Open the page. Go to Orders › Shop orders and choose the championship and the event.
- Read the reservations. Tyres & products reserved before the event lists the reservations made on the website: driver, Paid by (with the team order number for a team), items, total, method and status (Paid, To pay, Cancelled).
- Read the purchases at the track. Bought at the track (race office and website) lists the orders of the event; Where says Race office or Website. An order paid by bank transfer after the race is shown To pay.
- Read the photo packs. Photo packs lists the photo packs of the drivers.
- Check the tyres delivered. Tyres delivered (to who paid) shows delivered / to deliver for that customer in this event: green when all are delivered, red when some are left.
- Read the totals. At the bottom: Total paid: and To pay:. Cancelled rows are not counted.

Common problems
| What happens | What to do |
|---|---|
| A reservation must be confirmed or cancelled. | Do it in Tyre reservations or Media reservations. |
| An order of the track must be corrected or deleted. | Do it in Orders. |
| The tyres delivered do not include the website reservations. | Whether the tyre desk also delivers the tyres reserved on the website depends on a setting of the championship. Ask a superadmin. |
See also
Something does not match what you see in ERA? Write to us from the contact page.